Answering Services Hackettstown, NJ

Find Reputable Answering Services in Hackettstown, NJ

Named after Samuel Hackett, an early settler and large landowner in the area (reputedly due to his generous contribution of ‘liquid refreshments’ to the christening of a new hotel in the 1800’s!), Hackettstown, NJ, houses the headquarters of Mars Chocolate USA, as well as other manufacturing brands such as Whiskas, Pedigree, and Uncle Ben’s.

Apart from these large manufacturers, Hackettstown, NJ, is a small but busy community where local industry thrives. If you are finding that your Hackettstown, NJ, business is not coping with high call volumes from customers, you may use a recorded message system to cope with the flow of calls. While this may solve the problem, it is not a real solution as it offers no personalized service, which is essential to maintain great relationships with your customers. Reputable answering services in Hackettstown, NJ, provided by Sunshine Communication Services, Inc. are the ideal way to manage your phone calls from customers while still ensuring that they receive personal service.

Our superb services include:
1. Telephone Answering Services

When customers call your business and you are too busy to answer our call answering service ensures that they can speak to a knowledgeable and professional agent who can help them with their questions. Our agents are trained to know all they need to know about your business and will direct and filter information back to you via your choice of email, fax, text or phone.

2. Virtual Telephone Receptionist

Is hiring a receptionist too expensive for you? Our answering service gives you all the benefits of having an in-house receptionist – switchboard, calendars, appointments, and more – while projecting a reputable and professional image… at a cost that is far more affordable than hiring extra staff.

3. Virtual Answering Services

When you arrange telephone answering services through Sunshine Communication Services, Inc. you receive your own dedicated phone line and HIPAA certified call center operators who are helpful and friendly. You can choose how messages will be directed back to you, helping you to organize calls to your business so that a customer is never let down.

4. Outsourced Answering Services

A ringing telephone can be very distracting when you and your staff have other tasks to complete. Let us make phone calls simple for you – we’ll handle the questions and direct messages back to you and we’ll ensure that your customers are always kept happy. All that is left to you is to run your business.

5. Small Business Phone Services

The expense of hiring additional admin staff is too much for many small businesses but what else can you do when you’re receiving too many phone calls to cope? Our services are ideal for small businesses who want to project a professional image – plus they are far more affordable than hiring in-house staff.

6. Bilingual Answering Services

Both English and Spanish are spoken in the United States. Ensure customer satisfaction by allowing your clients to communicate in the language of their choice with our bilingual call center agents.

7. After hours answering services

Have you ever missed out on an opportunity because of calls received outside of your normal business hours? With our call answering services available to your customers 24/7/365, that is a thing of the past.

Industries Served by Sunshine Communication Services, Inc. in Hackettstown, NJ:

Choose Sunshine Communication Services, Inc. for Business Answering Services in Hackettstown, NJ

  • We’re a reputable, US based company with extensive customer service experience.
  • Our call answering service is cost effective and helps to increase your productivity.
  • Our call center agents are helpful and professional and receive HIPAA training.
  • We give you a dedicated phone line to ensure that you project a professional image.
  • Our services are available around the clock – 24-hours a day and 7 days a week.
  • We filter urgent and non-urgent calls and direct messages back to you via your choice of email, telephone, text or fax.

If you want to find out more about our telephone answering services in Hackettstown, NJ, Contact us at Sunshine Communication Services, Inc. today.


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