Answering Services in Baltimore

Services Offered by Sunshine Communication Services, Inc.

Did you know that Baltimore has produced many talented, famous individuals including writer and poet, Edgar Allen Poe, and baseball legend, Babe Ruth? Situated in Maryland, it is also known for being the 29th most populous city in the United States.
Obviously, with such a large population, Baltimore is home to many different companies and businesses. If you own a business in the area and are on the hunt for reliable answering services in Baltimore to increase your company’s productivity and capitalize on every lead that comes your way, Sunshine Communication Services, Inc. is here to help you. We have 40 years of experience in the industry and are the best in the industry.

We currently provide answering services in Baltimore, to the following:

At Sunshine Communication Services, Inc. we offer the following services in Baltimore:

1. Telephone Answering Services

Our telephone answering services in Wilmington, DE are available 24/7. Our trained and professional agents will assist your customers with booking appointments, leaving messages, placing product orders and providing more business and product information. What’s more is that we offer this service in English and Spanish. Yes, our agents are bilingual!

2. Virtual Telephone Receptionist

With our virtual telephone receptionist service in Wilmington, DE, your customers will always have a professional consultant to place orders with, consult with and make contact with, which goes a long way towards building customer confidence and loyalty. With this service, you will have no need for voicemail services that often frustrate customers.

3. Virtual Answering Services

Our virtual answering services in Wilmington, DE, are specifically designed for the benefit of the small growing business. If you can’t afford to or don’t want to hire dedicated staff members, our service is just for you. We can place orders, take messages, generate leads and help customers in both English and Spanish.

4. Outsourced Answering Services

Our outsourced answering service consultants and call center agents will ensure that you can benefit from the services of a full-time, in-house receptionist without hiring one! It’s convenient and simple! Save on operating costs and improve customer services with this telephone answering service.

5. Small Business Phone Services

Our small business phone service in Wilmington, DE, will help you get away from the desk and telephone and out and about doing business. Our consultants will handle your telephonic admin while you take care of the rest.

6. After Hours Answering Services

If your customers like to contact you after hours, but you can’t always be available, our 24-hour professional after-hours answering services in Wilmington, DE, can provide the ultimate convenience. We offer full-service answering services to take calls, place orders, confirm appointments…at any time of the day or night.

Why Sunshine Communication Services, Inc. is the Answering Services Provider for You?

One of the main reasons Sunshine Communication Services, Inc. is the company of choice when it comes to professional answering services in Baltimore is because we provide our clients with a customized solution based on their needs and budget.  We then train our agents on the business to ensure  they have what it takes to communicate effectively with anyone and everyone who may try to get in touch with your business to learn what you offer.

Our value proposition includes:

  • Project a professional image with your own unique phone number.
  • HIPAA certified call operators and processes.
  • Provide superior customer service by never being unavailable.
  • Organize and manage calls to your business effectively.
  • Save on the costs of hiring reception and admin staff to deal with phone calls.
  • Increase your productivity and that of your staff.
  • Scheduled phone traffic reports including all detail
  • And more.

If you want to find out more about our telephone answering services in Baltimore, get in touch with us at Sunshine Communication Services, Inc. today.

Answering Services Baltimore

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