Answering Services in Baltimore, MD

Answering Services in Baltimore, MD

Founded in 1729, Baltimore, MD, is the second largest seaport in Mid-Atlantic USA after New York City. Located in Maryland 50 miles north of Washington, DC, the city has a service based economy where thanks to the renowned John Hopkins Hospital and John Hopkins University, health care and education thrive.If your Baltimore-based business is growing, and you find that your productivity is being affected by a constantly ringing phone, telephone answering services in Baltimore, MD, from Sunshine Communication Service, Inc. is a cost-effective solution that also provides great customer service.

We Offer the Following Answering Services in Baltimore, MD:
1. Telephone Answering Services

Don’t let a ringing phone make your life unmanageable. Our phone answering services give you the peace of mind that your clients’ needs will be seen to while you focus on your business.

2. Virtual Telephone Receptionist

If hiring a full-time receptionist is not feasible, our virtual receptionist is the next best thing. A call center agent dedicated to your business can handle all receptionist tasks such as appointments, switchboard, calendars, and more.

3. Virtual Answering Services

Unlike a recorded message system, our services provide personal attention to your customers from trained, knowledgeable call center agents. Customer satisfaction is guaranteed!

4. Outsourced Answering Services

When you’re too busy to answer the phone and don’t have the capacity to handle messages and customer questions, your company’s reputation suffers. Take control of your communication with our outsourced answering services.

5. Small Business Phone Services

Hiring extra admin staff to deal with high call volumes is often too costly for smaller companies, however, our phone services are affordable and can be tailor-made for your business.

6. Bilingual Answering Services

Customers appreciate and remember the little things – like being able to speak to a consultant in their own language. Our bilingual answering services are available in both English and Spanish.

After hours answering services

What if your customers need to call you outside of normal business hours? Our services are available after hours – around-the-clock if needs be.

Industries Served by Sunshine Communication Services, Inc. in Baltimore, MD:

Choose Sunshine Communication Services, Inc. for Answering Services in Baltimore, MD

Sunshine Communication Services, Inc. offer far more than simple answering services – we make your life more manageable by organizing phone calls to your business with professionalism to ensure superb customer services. Our HIPAA accredited agents offer bilingual services, 24-hours a day, and a friendly, professional telephone manner. Our services can be personalized to suit your business needs, and you receive your own dedicated phone number. Messages are delivered to you free of charge via your choice of email, telephone, fax or text, with urgent calls being prioritized.

If you want to find out more about our answering services in Baltimore, MD, contact us at Sunshine Communication Services, Inc. today.

Answering Service in Baltimore

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