Missed calls are not good for your reputation. Our customized call answering solutions mean that you will never let your customers down by being unavailable ever again.
From switchboard to calendars, appointment and customer inquiries – our call center agents provide excellent personal attention and manage all the tasks of an in-house receptionist.
We’ll answer the phone when you’re too busy to handle calls. You can trust our operators to handle your calls efficiently and professionally.
Our HIPAA accredited call center agents receive ongoing industry specific training to ensure that they have the right skills and know-how to attend to your clients.
With your own dedicated phone line and friendly call center agents, small businesses save on the cost of hiring admin staff while projecting a reputable image to clients.
It’s highly likely that many of your customers are Spanish speaking. We offer bilingual services in both English and Spanish to cater for all language needs.
Sometimes it’s more convenient for your clients to call after hours. You won’t miss out on business with our call answering services available 24-hours a day.
Our call answering services go far beyond just picking up the phone when it rings, and are a full customer service and call management solution that will benefit your business in many ways. We hire only the best staff, and our operators are friendly, efficient and HIPAA accredited. We provide a 24-hour answering service, including emergency dispatch. Our call answering plans can be customized to your unique needs, with a dedicated phone line to project professionalism. We filter your calls according to urgency (with urgent calls receiving priority) and all messages and reports are directed to you via your choice of email, telephone, fax or text.
If you want to find out more about our answering services in Albuquerque, NM, contact us at Sunshine Communication Services, Inc. today.