In the present economic climate, losing out on a business opportunity because you could not answer the telephone is inexcusable. You also cannot afford to sound frazzled or distracted when you do answer a call. First impressions are lasting after all: absolutely all interactions from the time a prospect phones your company must be gracious and proficient. A telephone answering service provider in Saginaw, Mi will be there for your customers when you cannot.
Customer care is everything to your clients. It all starts with a seamless customer experience when a well-informed agent answers your incoming calls in a friendly manner which exudes a professional image. While your callers are made to feel valued with the personalized attention they obtain, the details of the call are sent to you via text, email or fax so that you can focus on running your business instead of on the phone! A bonus is that you also receive a digital recording of all calls for future reference.
We are pleased to be able to deliver all the above services in both English and Spanish. This fosters enhanced customer relations, more effective communication, and fewer errors which could cut into your profitability.
Small businesses – more than any other business – struggle with high call volumes when there are simply not enough staff to answer every call. A growing business might not be able to afford extra full-time staff; however, our call answering services provide a cost-effective solution that helps you manage your calls, keep your customers happy, and project a professional image.
As well as answering your calls and taking messages, we manage your schedules and make follow up calls.
Since 1974, Sunshine Communication Services, Inc., has been delivering services customized to meet the requirements of your industry and your company.
Our Value Proposition to you are:
When answering calls we regard your Saginaw business as our own. Contact us today for more information on our answering services in Saginaw, MI.