“The customer is always right” is a well-used phrase in business. The fact is that it takes as many as twelve good experiences for a business to make up for a lousy one. So, just one mistake can drive customers away and negatively impact your bottom line. When your employees are busy with the day-to-day tasks on hand, it can be difficult to get them to deliver the customer service required. Using our telephone answering service is a win-win solution at times like these.
There are various outsourced answering services available – each designed with specific requirements in mind.
We provide you with professional telephone answering services on a 24-hour basis. With this service in place, you will never have to worry about your incoming calls while you are busy. This includes assistance with call answering, voice-mails, lead generation, and appointment setting – in English and Spanish.
Virtual Receptionist answering service – If you are interested in portraying your business as being professional, effective, and bigger than it is – without the cost of administrative staff salaries, leave pay, sick leave, and overtime – then this is an excellent communication solution for you.
If you are an entrepreneur or start-up, the outlay costs of setting up your headquarters can be daunting. Rather than employing full-time staff right away, why not sign up for our small business answering service.
Companies serving a diverse group of clients and customers may find it difficult to fully connect with their callers if they speak Spanish. In such cases, our bilingual answering service will break down all your communication barriers.
A lot of businesses operate around the clock. For the peace of mind that all your calls will be answered (even while you are catching up on some precious sleep) our after-hours answering service answers, evaluates, and appropriately handles incoming calls 24/7/365.
At Sunshine Communication Inc., we provide answering services to various business types, amongst whom:
Sunshine Communication Services, Inc. offer an affordable alternative. So, stop pressuring your busy staff even further.
Our value proposition to you include the following:
For more information on how we can improve the way your business operates, please contact us today.