Meet Tessa, a resident of Winter Park: newly qualified as a realtor and ready to set up her own estate agency. Being new to the industry, she is facing several challenges regarding the setup of her business. With limited funds, Tessa needs to be strategic about how she allocates her time, energy, and cash flow. So as not to risk missing a call or a business prospect, Tessa is using a telephone answering service to make certain that detailed messages get to her in real time and that calls are forwarded to her as pre-determined.
A selection of services allows you to tailor how you would like your calls to be dealt with and how you would like your company to be represented:
To establish your organization as proficient, effective, and larger than it is, you need a first-rate frontline. To cut out the cost of staff salaries, leave pay, sick leave, and overtime without compromising on customer service excellence is the communication solution for you.
To boost customer satisfaction and avoid communication breakdowns which can lead to confusion, an answering service fluent in English and Spanish is essential.
If you are more established than Tessa, your reception may already be staffed. However, seasonal trends and the ebb-and-flow of the property industry may require you to outsource unexpected high volumes of incoming calls in a cost-effective way.
Our services are available 24 hours a day and 365 days a year and includes emergency dispatch if required for your business.
While plenty of businesses rely on the cost saving solutions telephone answering services offer, certain industries are particularly well suited with our offerings. They include:
Using an answering service to efficiently handle your incoming calls can be the difference between a money-spinning business and regret. Sunshine Communication Services, Inc., has over 40 years’ experience at keeping the professionals and business owners of Winter Park in touch wherever they go.