In recent economic times, losing a business opportunity because you could not answer the telephone in time is indefensible. It is also important not to sound frazzled or distracted when you answer a call. First impressions are lasting impressions. From the moment a potential customer phones your company, every interaction must be courteous and professional. A telephone answering service provider is there for your clients when you cannot be:
If callers to your business receive personalized care, they feel appreciated and will have a more positive impression. For a smooth customer experience, our well-trained agents are standing by to answer your incoming calls in a convivial manner. A detailed message will then be passed on to you via text, email or fax so that you can take appropriate action. A bonus is that all calls are recorded so you will get a digital copy for future reference.
Customer care for a diverse group of clients can be challenging. Fortunately, we offer all the above services in both English and Spanish for better customer relations, improved communication, and less risk of costly misunderstanding.
Since 1974, Sunshine Communication Services, Inc., has been providing services designed to meet the wants of your industry and your company. We regard your Evansville business as our own.
Our value proposition to you include:
Contact us today for more information.