Answering Services in Atlanta
Sunshine Communication Services, Inc. is a professional live phone answering service that has been offering dedicated service to Atlanta businesses since 1975. As the premier service in the city, we have invested heavily in highly trained agents who handle call screening, appointments, taking orders and virtual receptionist services.
Here are some services we offer:
1. Answering Services
Whatever type of business you run, our professionally trained agents offer customized answering services to suit your operations. We have a state-of-the-art digital communication system to offer 24/7 live phone services for your business.
2. Virtual Call Center
At Sunshine Communication Services, Inc. we appreciate that the more calls your business handles, the better for your brand. We have a dedicated virtual call center which saves you a lot of hassle involved in setting up your own physical center. Our agents have the skills to handle all your calls and give prompt solutions.
3. Virtual Telephone Receptionist
We offer your business a cost-effective alternative to the traditional desk receptionist. Our dedicated live answering agent will accept calls on your behalf, process messages through fax, transfer live calls, emails and texts and answer calls that come through your direct line.
4. Live Answering Service
At Sunshine Communication Services, Inc., we offer prompt answering services using our sophisticated digital system and live telephone service representatives. With our live operations 24/7, your business will never miss anything. We handle all your incoming calls and are ready to customize this service to suit your business.
5. Small Business Phone Service
We understand that your business in Atlanta needs to leverage all available resources. Our Small Business Phone Service is aimed at making this possible by saving you on the costs of setting up a call center. We answer all your calls, offer basic message service and customized live telephone answering services for all your business calls.
6. Outsourced Answering Services
Our highly rated answering services in Atlanta are optimized for any type of business. We are ready to offer all your answering services from our city’s offices without compromising the quality. We are the best and if you have been looking to outsource your answering services, we are ready to assist.
7. Customer Service Outsourcing
Our professional agents at Sunshine Communication Services, Inc. are highly trained in handling customer queries and offering prompt solutions. You can maximize on our capabilities by outsourcing you customer service needs.
8. Telemarketing Services
We are well-suited to handle your marketing and promotional requirements from our offices in the city. We have invested in training and state-of-the-art communication system to ensure we meet your telemarketing needs.
9. Data Entry
At Sunshine Communication Systems Inc., we appreciate the invaluable place of data in your business. We handle all information confidentially and ensure it is entered as per your requirements.
Why should you entrust all your phone and secretarial needs with us? We are available 24/7 and our HIPPA certified agents are bilingual. We have won awards in the industry including the ATSI Award of Excellence. Furthermore, we offer free message delivery, email, text and fax. Moreover, we provide scheduled reports with all call details for enhanced efficiency. However, the most crucial factor is that all our services are customizable to our clients’ varying requests.