Professional Business Telephone Answering Services in Norwich, CT

Norwich, CT, is a city in New London County in the USA. Many people refer to this city as “The Rose of New England”. Three rivers (Yantic, Shetucket, and Quinebaug) run through the city to form a harbor, which is one of the economic draws for the area. Both public and private entities work together to make Norwich in Connecticut the great thriving city that it is. Owning and operating a business in Norwich takes great customer care and attention to detail. And our professional telephone answering service has gone a long way towards helping businesses of all shapes and sizes in the area achieve that.

In the Norwich, CT. We currently serve:

At Sunshine Communication Services, Inc. we offer the following services in Norwich, CT:

1. Telephone Answering Services

Our telephone answering services in Norwich, CT, are provided by our HIPAA certified agents who are bilingual too (English and Spanish). They are trained and skilled in taking calls and messages, assisting with orders, confirming appointments and generating leads. We offer this service 24/7.

2. Virtual Telephone Receptionist

With our virtual telephone receptionist service in Norwich, CT, you can ensure that your customers have the pleasure of dealing with a live agent and not an answering machine. This helps to build customer confidence, loyalty, and trust.

3. Virtual Answering Services

Our virtual answering services in Norwich, CT, are designed to ensure that your customers have access to the telephonic assistance that they need, even if you are busy with other tasks. Our professional agents can place orders for customers, record messages, generate leads and much more. These services are provided by bilingual agents.

4. Outsourced Answering Services

Our outsourced answering services will ensure that you can benefit from the dedicated services of a full-time employee, without having to hire one or have extra staff members at your premises. Our fully trained and skilled agents can take your customer services to the next level.

5. Small Business Phone Services

Our small business phone service is designed to free up your time for you so that you can make more sales and find new business. No business can grow if you are stuck on the telephone and unable to deal with other tasks. Let our telephone answering agents assist with all your incoming orders and calls.

6. After Hours Answering Services

Want to gain extra business and profits? Now you can enable your customers to leave messages, place orders, confirm appointments and gather more information after hours. Our 24-hour professional after-hours answering services in Norwich, CT, will help you to steadily grow your business and earn the trust and respect of your customers.

At Sunshine Communication Services, Inc. we offer our professional business telephone answering service in Norwich, CT, in English and Spanish to ensure that you can truly cater to the needs of your customers. Not only are our agents bilingual, they are HIPAA certified and have a great deal of experience behind them too. We’ll also ensure that you are kept informed with all correspondence being sent to you via email, text, phone or fax for your reference or for you to respond. We keep it simple and convenient so that your incoming calls never become an added stress for you.

Need more information or keen to get signed up? Contact us at Sunshine Communication Services, Inc. today.