Professional Telephone Answering Services in Connecticut

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Connecticut is a state found in the north-eastern United States. It is the third smallest state in terms of area, but certainly not the least populated. While there is much debate surrounding the topic, many believe that Connecticut plays host to the highest number of millionaires in the USA, when compared to any of the other states.

This fact alone makes it a popular area for both new and established businesses to settle. Finance, insurance, and manufacturing industries thrive in this state. Whether you are in these fields of work or another, the team at Sunshine Communication Services, Inc. can assist your business to run at peak performance and profitability. How can we do that? With our professional business telephone answering services which are designed to free up your time so that you can focus on pitching those proposals and closing those important business deals.Why should you choose Sunshine Communication Services, Inc., as your professional business telephone answering service provider in Connecticut? Here’s why:

  • Business answering services are available 24/7/365;
  • All our clients are provided with a dedicated business telephone number;
  • Our agents, all of which are HIPAA certified, take the time to study your business and product information so that they can help your clients effectively;
  • All our agents are bilingual – this means your customers can be helped in English or Spanish.

Services Offered by Sunshine Communication Services, Inc., in Connecticut:

  • Telephone Answering Services – missing incoming calls can negatively impact on your business’ profitability. Hiring us will ensure that your customers are provided with 24-hour access to a wealth of services: having their questions answered, receiving more product information, placing order requests, and more;
  • Virtual Telephone Receptionist – it goes without saying that your customers would prefer to speak to a live person, rather than listen to a voice recording, when you are out of the office. Now you can ensure that your business runs seamlessly, regardless of where you are, by opting for our virtual telephone receptionist service. Our virtual telephone receptionist will ensure that all your calls are answered – day and night. Whether your customers want to make an appointment, check prices or product information or simply find out more about their account status, our virtual telephone receptionists will be there for them when you can’t be;
  • Virtual Answering Services – want to earn your business a professional corporate image? That’s easy! Don’t ever miss a call. Easier said than done, right? Not with the help of our virtual answering services in Connecticut. This service will ensure that a live agent is available to assist customers with placing orders, leaving messages and acquiring more information. What is more, this a 24/7 convenience;
  • Outsourced Answering Services – freeing up your time to focus on other pressing business tasks might seem like a good idea, but not necessarily a financially viable one. If this is the case, our outsourced answering services can save the day. When outsourcing your telephone answering to us, our dedicated agents familiarize themselves with your business information and are available on a 24-hour basis.  We will also ensure that you receive the lowest possible rate for our 24/7 answering service;
  • Small Business Phone Services – small business owners have their work cut out for them when it comes to budgeting. Growing and expanding a business doesn’t come cheap and the only way to avoid the hassle of hiring employees is to look for alternative options. Our small business phone services are designed to offer you 24-hour telephone answering services so that you never miss a call again – that means never missing a potential sale;
  • Bilingual Answering Services – take your customer service to the next level by hiring bilingual answering services. You cannot go wrong – all customers like to be spoken to in their own language, and now you can do just that. Our bilingual services are also provided on a 24/7/365 basis;
  • After hours answering services – making your business an exceptional success will be an easy task when offering your customers flexible trading hours. While you may not always be physically available, our after-hours answering agents will tend to your customer’s needs in your absence. Whether your customers want to place an order, leave a message or gather more product information, our service agents can assist professionally and promptly. Customers love being able to do business on their own terms and in their own time.

Industries Served by Sunshine Communication Services, Inc. in Connecticut

Choose Sunshine Communication Services, Inc. for Your Business Answering Services in Connecticut

Outsourcing your customer services to another party can be a daunting process. Even more discouraging is missing calls and potential business. At Sunshine Communication Services, Inc., we understand just how stressful it can be when your business outgrows your resources and capacity – that’s where our telephone answering services will save the day. By registering for our service, you eliminate the need for a full-time employee. We will answer your calls from our call center in such a professional manner that your customers won’t even know that they’ve reached an external agent. How will you be kept informed? Anything you need to know will be sent to you via email, fax, telephone or text.

Our value proposition to you includes the following:

  • 24 hours a day / 7days a week / 365 days a year service
  • English and Spanish Agents
  • HIPAA Certified processes
  • 800# and local numbers in all areas
  • Free email, text and fax message delivery
  • Personalized solutions
  • Custom account design
  • Quality control monitoring
  • Personalized IVR voice mail service
  • Monthly Reports including all call detail

Need more information and advice on our telephone answering services in Connecticut, waste no more time. Contact us at Sunshine Communication Services, Inc. today.

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Fill out our short contact form to get plans and pricing.

We’ll send you our plans and pricing information and then work with you to figure out which plan makes the most sense for your business needs. All of our plans are all-inclusive with no surprise fees or add-ons.

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Fill out our short contact form to start your free trial.

We’ll send you our plans and pricing information and then set you up with a free trial so you can see how our services work for your business. All of our plans are all-inclusive with no surprise fees or add-ons.

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