Answering services in Virginia
Virginia, which is the Commonwealth of Virginia, is a state found in the Mid-Atlantic area of the US:
The state was the first colonial possession and has therefore been given the nickname “Old Dominion”. The state is beautiful it is surrounded by the flourishing flora and fauna of Blue Ridge Mountains and Chesapeake Bay.
Virginia’s economy is best described as balanced: it caters to diverse income sources including cattle, peanuts, tobacco, wine, defense contracting, communications and so on. As a result, many businesses thrive in the Virginia State. An influx of new small businesses and start-ups have been seen in Virginia – at Sunshine Communication Services, Inc. we can provide support those businesses. We offer our clients the opportunity to benefit from professional business answering services provided by our bilingual agents. With this service, business owners have access to a virtual telephone agent to handle all the tasks of a receptionist from our call center.
What our telephone answering services include
Our call center agents will ensure that all of your calls are answered promptly. We will assist you and your customers with a wealth of conveniences including the ordering of products and services, general questions, leaving messages, emergency dispatch, generating of leads, booking appointments and more.
A major benefit of our telephone answering service is that it is available in both English and Spanish as our agents are bilingual. We also ensure that we can provide this service to your business 24/7.
Here’s a list of services that we can offer your Virginia business:
Professional call answering
24-hour answering services iare suited to the growing small business lacking the resources to handle an influx of calls. Established businesses looking for support staff without having to hire staff members will also benefit from these services.
Virtual telephone receptionist
Our virtual telephone receptionist services in Virginia are convenient if you want your customers to encounter a real person when you aren’t personally available. This service produces far greater results and satisfaction to customers compared to a recorded voice message.
Small business phone services
Being unable to dedicate time to answering calls and tending to clients’ needs will have a negative impact on your bottom line. Ensure your business’ professional image and satisfied customers by making use of our custom small business phone service – guaranteed to be beneficial to both your business and budget.
Bilingual answering services
It’s important to be able to deal with your customers in their own language. With the help of our agents you can communicate with customers in both English and Spanish. Our bilingual answering services are designed to help you keep in touch with your customers, on their terms.
After hours answering services
Don’t be bound to doing business during office hours. Make your business available 24/7 with our help! With our after-hours answering services you can provide your customers with a way to reach your business at any time that suits them best.
Answering services customized for your industry
All our agents are familiar with working with the following industries in Virginia:
- Emergency restoration
- Funeral services
- Home health care
- Property management
- Real estate
- Medical Offices
Great customer service from Sunshine Communication Services, Inc.
With a 24-hour answering service from Sunshine Communication Services, Inc. you can enjoy the peace of mind that your customers have constant access to professional assistance when they need it. Our agents are HIPAA certified and will take the time to learn all there is to know about your business so that they can professionally assist your customers. Our bilingual agents will ensure that you are provided with the details on all the calls and orders that we receive either – daily or as specified by you. We will create a customized solution that suits your business and meets your budget.
For more information on answering services in Virginia, contact Sunshine Communication Services, Inc. today.