Doctors’ Answering Services in Houston
The fourth largest city in the USA, when most people think of Houston, Texas, the first that come to mind are oil and cowboys. However, in addition to a thriving oil and gas industry, Houston boasts a diverse economy driven by many other sectors such as biomedical research, aeronautics and service-based industries such as healthcare.
The healthcare industry is one where excellent customer service is essential. As a doctor, your clients are not just that – they are patients and they have specific needs that must be considered. If your medical practice needs doctors’ answering services in Houston, Sunshine Communication Services, Inc. has extensive experience and can provide a superior answering service solution.
At Sunshine Communication Services, Inc. We Offer the Following Doctors’ Answering Services in Houston:
1. Telephone Answering Services
Our trained call center staff are friendly and understanding, and handle all patient information and inquiries with confidentiality.
2. Virtual Telephone Receptionist
Free up your admin and nursing staff with virtual receptionist services: all the responsibilities of an in-house receptionist (making appointments, requesting records, etc.) are included without the expense of hiring in-house.
3. Virtual Answering Services
Our doctors’ answering services ensure that your patients receive personal attention when making basic inquiries, allowing you to focus on the day-to-day running of your practice.
4. Outsourced Answering Services
Our services include a dedicated phone line for your practice and industry trained, HIPAA accredited call center agents who are understanding and discreet.
5. Small Business Phone Services
We offer the perfect solution for smaller medical practices: your patients’ questions are taken care of and you benefit from projecting a professional and reputable image while saving on the expense of hiring admin staff.
6. Bilingual Answering Services
Your patients will appreciate being able to communicate in the language of their choice with our bilingual (English and Spanish) call center agents.
7. After hours answering services
Our doctors answering services are available 24/7 and include emergency dispatch, so you don’t have to worry about being unreachable in an emergency.
Industries Served by Sunshine Communication Services, Inc. in Houston:
We provide HIPAA certified answering services to the following medical industries:
- Funeral Home Answering service
- Home Health Care Answering Service
- Hospice Answering Service
- Hospital Answering Service
- Medical Offices Answering Services
- Doctor’s Answering Service
Choose Sunshine Communication Services, Inc. For Your Doctors’ Answering Services in Houston
- You receive your own phone line and call center agents dedicated to your business, with industry-specific training.
- All our call operators are HIPAA accredited, professional and friendly, and understand the need for discretion when dealing with medical records.
- We provide bilingual – english and spanish speaking agents
- Our answering services are available 24/7/365 and can include emergency dispatch services.
- We answer, filter and organize calls to your practice and direct messages back to you via your choice of email, text, fax or phone. Emergency calls receive priority.
- We provide reports containing details of the calls and telephone traffic
If you want to find out more about our doctors answering services in Houston contact us at Sunshine Communication Services, Inc. today.
