Medical Answering Service in Austin

Austin is a thriving and vibrant city located in central Texas. It is the capital of Texas, and the second largest capital city by population in the USA. The city boasts many diverse industries that make up its economy – from education and healthcare to entertainment and manufacturing – as well as a population made up of individuals from all walks of life and professions: government employees, college students, musicians, high-tech workers, blue-collar workers and more.

The healthcare industry is one that is notoriously fast-paced. Many medical industry businesses may find that they simply don’t have the time that they need to devote to patients who call their offices. Because we understand how important it is that patients are made to feel important and their needs are met, Sunshine Communication Services, Inc. offers Austin Medical Answering services to ensure that calls to doctors’ offices, hospitals, and other healthcare professionals do not go unanswered.

At Sunshine Communication Services, Inc. We Offer the Following Medical Answering Service in Austin:

1. Telephone Answering Services

We provide unique 800# and local numbers and can customize a call answering plan that includes your unique requirements and protocols.

2. Virtual Telephone Receptionist

Save on the cost of admin staff, yet ,still present a highly professional first impression with a virtual receptionist to handle all the telephone duties of an in-house receptionist.

3. Virtual Answering Services

A recorded message will leave patients feeling unimportant and unsatisfied. We ensure a personal and professional experience.

4. Outsourced Answering Services

Our HIPAA accredited call center agents are trained to handle patient inquiries with discretion, professionalism, and a friendly, helpful attitude.

5. Small Business Phone Services

Growing medical practices will find our services extremely cost-effective, enabling them to project a professional image without the expense of hiring extra staff.

6. Bilingual Answering Services

We have both English and Spanish speaking call operators in our centers, ensuring that no patient calls are lost in translation.

7. After hours answering services

Being able to provide after-hours service is essential in the medical industry. Our call center operators are available 24 hours a day, and our services include emergency dispatch.

Industries Served by Sunshine Communication Services, Inc. in Austin:

Choose Sunshine Communication Services, Inc. for Your Austin Medical Answering Service

    • Our call center agents are HIPAA accredited and handle patient calls with confidentiality, professionalism, and a friendly attitude.
    • We provide you with your own dedicated 800# and/or local number
    • We provide you with call agents trained specifically to meet the needs of the medical industry and fully trained on your business processes and requirements.
    • We offer customized and personalized medical answering services for dentists, doctors and veterinarians.
    • We direct all communication back to you via our free messaging service (email, text, fax or telephone).
    • Our services are available 24/7/365 and can include emergency dispatch for urgent situations.



If you want to find out more about our medical answering services in Austin, Contact us at Sunshine Communication Services, Inc. today.

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We’ll send you our plans and pricing information and then set you up with a free trial so you can see how our services work for your business. All of our plans are all-inclusive with no surprise fees or add-ons.

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