Answering Services in Odessa, TX

Odessa, TX, has come a long way since it was founded in 1881 as a water stop and cattle-shipping point on the Texas and Pacific Railway. The discovery of oil in 1926 started Odessa’s big boom. Nowadays Odessa is known for its cowboy culture and mass of oil rigs. To extend a warm Texas welcome, many businesses in the area rely on answering services.

An ambitious young woman, Annie is impatient. She pours this nervous energy into flipping houses.

The real estate agents who help Annie find a suitable property to renovate use an after-hours answering service to ensure they are available 24/7 should someone decide at an odd hour that they want to sell their property. Using a virtual answering service gives a professional front line without the costs involved in hiring full-time staff to monitor the phones during these times.

As Annie is often dressed in overalls and elbow-deep in paint, she cannot afford to spend all her time monitoring her phones. By using a small business phone service, Annie has the flexibility of being anywhere at any time, knowing that all her incoming calls are handled professionally.

In the event of water, fire, flood or hurricane disasters during her project, Annie likes to call on the services of Connor for emergency restoration. As 35% of Odessa residents are of Hispanic or Latino origin, Connor wants his clients to feel a little less stressed in times of crisis, so he uses a bilingual answering service to answer the phone and assist his customers in either English or Spanish.

Our superb services include:

1. Telephone Answering Services

When it comes to the wellbeing of your patients, a recorded voice message just doesn’t cut it. Our medical call answering services ensure that your patients received customized, one-on-one attention every time they call.

2. Virtual Telephone Receptionist

In a medical practice, nursing staff often find their time taken up by administrative responsibilities such as answering the phone. A virtual telephone receptionist frees you and your staff to spend more time devoted to patients.

3. Virtual Answering Services

Whether your patients are calling to inquire about appointments, medical records, accounts or even in an emergency… our knowledgeable and friendly call center agents can filter and direct inquiries as necessary.

4. Outsourced Answering Services

When you choose medical answering services through Sunshine Communications Services, Inc. you receive your own phone line and call center agents trained specifically to handle calls to your business. You’ll ensure that your patients are well looked after, and give yourself more time to dedicate to patients.

5. Small Business Phone Services

Telephone answering services in Harrisburg, PA are the perfect solution for small practices. You’ll save on costs of hiring administrative staff while ensuring that your patients’ questions are handled promptly with discretion.

6. Bilingual Answering Services

In the medical industry, it is especially important to make sure patients feel at ease. With call center operators, available to speak in both English and Spanish, you don’t have to worry about patients feeling uncomfortable because of language barriers.

7. After hours answering services

Our tailor-made call answering solutions ensure that all inquiries and communication are directed through the right channels, and are available 24-hours a day. Urgent calls are directed as such, and we even offer an emergency dispatch service.

Industries Served by Sunshine Communication Services, Inc. in Odessa, TX:

Choose Sunshine Communication Services, Inc. for Answering Services in Odessa, TX

Sunshine Communication Services, Inc. was established in 1974 and is fully licensed and HIPAA compliant.

The benefits of making use of our answering service in Odessa Tx are many, here are a few:

You will be able to cater to all your customer’s needs by being available 24 hours a day.
Our processes are HIPAA compliant
We have HIPAA certified agents
We offer a bilingual service (English & Spanish).
Recorded messages will be delivered to you via email, text, phone or fax – just let us know what you would prefer.
Another great perk is that we will custom-design your answering service based on the nature and needs of your business.
A monthly traffic report including all call details will be scheduled and emailed to you.

Please contact us for more information on how our professional and well-trained team can be of assistance to you and your Odessa, TX business.