Services Offered by Sunshine Communication Services, Inc.
Columbia is South Carolina’s capital. It stands true to its nickname the “Capital of Southern Hospitality”: here it is regarded as bad manners not to smile, tip your hat or to say “hello” to people you pass in the street. With greeting being so much a part of Columbia’s culture, it is no wonder that telephone answering services are so popular in this friendly city.
We currently provide answering services in Columbia, SC, to the following:
- Emergency restoration
- Funeral services
- Home health care
- Property management
- Real estate
- Medical Offices.
At Sunshine Communication Services, Inc. we offer the following services in Columbia, SC:
1. Telephone Answering Services
Our telephone answering services in Wilmington, DE are available 24/7. Our trained and professional agents will assist your customers with booking appointments, leaving messages, placing product orders and providing more business and product information. What’s more is that we offer this service in English and Spanish. Yes, our agents are bilingual!
2. Virtual Telephone Receptionist
With our virtual telephone receptionist service in Wilmington, DE, your customers will always have a professional consultant to place orders with, consult with and make contact with, which goes a long way towards building customer confidence and loyalty. With this service, you will have no need for voicemail services that often frustrate customers.
3. Virtual Answering Services
Our virtual answering services in Wilmington, DE, are specifically designed for the benefit of the small growing business. If you can’t afford to or don’t want to hire dedicated staff members, our service is just for you. We can place orders, take messages, generate leads and help customers in both English and Spanish.
4. Outsourced Answering Services
Our outsourced answering service consultants and call center agents will ensure that you can benefit from the services of a full-time, in-house receptionist without hiring one! It’s convenient and simple! Save on operating costs and improve customer services with this telephone answering service.
5. Small Business Phone Services
Our small business phone service in Wilmington, DE, will help you get away from the desk and telephone and out and about doing business. Our consultants will handle your telephonic admin while you take care of the rest.
6. After Hours Answering Services
If your customers like to contact you after hours, but you can’t always be available, our 24-hour professional after-hours answering services in Wilmington, DE, can provide the ultimate convenience. We offer full-service answering services to take calls, place orders, confirm appointments…at any time of the day or night.
Why Sunshine Communication Services, Inc.?
Sunshine Communication Services, Inc. is a fully licensed and HIPAA compliant answering service. With over 40 years of industry knowledge and expertise, we look forward to providing customized solutions to help your Columbia, SC, business grow.
Our value proposition:
- 24 x 7 x 365 service
- Bilingual answering service Agents
- HIPAA Certified agents
- HIPAA Compliant processes
- 800# and local numbers in all areas
- Delivering of messages via Email, Text or Fax
- Custom Account design and QC monitoring
- Personalized IVR Voice Mail service
- Scheduled detailed telephone traffic reports
For more information on how we can provide after-hours answering services to you, please contact us today.