Answering Services in North Dakota
North Dakota is in the mid-western area of the US. The state is known to have successfully overcome the challenges of the 21st-century recession after experiencing a boom in natural resources.
The extraction of oil alone (because of this boom) has helped to create job and population growth while reducing the unemployment rate of the state.
With the growth and expansion of the state, so comes the growth and expansion of businesses. Something that local businesses had to do was ensure that their customer service offerings can handle the sudden economic growth. One of the best ways to ensure that your customer service is top of the line is to focus on communicating with potential and existing customers in a way that’s professional and most convenient to them. First impressions last and if your first point of contact, a telephone call, is handled sloppily or is not answered at all, the impression you will give your target audience isn’t good. And that means bad things for your bottom line.
With professional telephone answering services provided by Sunshine Communication Services, Inc. in North Dakota, you can rest assured that your business will never miss another call again. In fact, you will always be available while maintaining the professional image your business deserves and customers value.
Our extensive range of call answering services:
- Telephone answering services to ensure that customers calls are handled promptly and efficiently, thereby allowing you more time to focus on business productivity.
- Virtual answering services including the option of a virtual telephone receptionist to handle telephonic admin tasks including the likes of the switchboard, calendar management and appointment scheduling. This is beneficial to your business in terms of operating costs and customer satisfaction.
- Small business phone services are the ideal, affordable solution to the small growing business. Don’t let being busy negatively impact on your professional image. Make sure every call is answered with this service.
- After hours answering services are just what you need if you want to provide answers and services to your customers outside of regular business hours. With our after-hours answering service you can be available to your customers 24-hours a day.
- Bilingual answering services are perfect for small businesses that want to cater to a broad market. We offer our telephone answering services in English and Spanish.
Industry specific phone answering services
Our call center agents are extremely knowledgeable and are trained to meet the unique needs of a wide variety of industries operating in North Dakota. In addition, our answering services can be tailored to meet your industry requirements.
We currently provide services to the following industries and businesses in North Dakota:
- Emergency restoration
- Funeral services
- Home health care
- Property management
- Real estate
- Medical Offices
Why Choose Sunshine Communication Services, Inc. as Your Answering Service Provider
At Sunshine Communication Services, Inc. you can expect to get a comprehensive answering service that’s professional in every way. Here’s why you should choose us to assist your North Dakota business:
- All agents are HIPAA certified and bilingual.
- Services offered 24/7/365.
- Business telephone numbers are provided.
- Correspondence detailing messages and orders are sent daily.
- Monthly detailed reports
- Customized solution based on your business needs and budget
For more information on answering services in North Dakota, contact Sunshine Communication Services, Inc. today.