Always be on call with our Binghamton answering services
Binghamton is a city in Broome County, New York. It lies in the state’s Southern Tier region near the Pennsylvania border, in a bowl-shaped valley at the confluence of the Susquehanna and Chenango Rivers. Binghamton is the principal city and cultural center of the Binghamton metropolitan area (also known as Greater Binghamton, or historically the Triple Cities).
Sunshine Communication Services, Inc. design personalized answering service plans which is a direct match to your business needs and budget.
Our superb services include:
1. Virtual Telephone Receptionist
A virtual telephone receptionist allows you to access all the benefits associated with a real, live receptionist, without having to actually hire another full-time staff member, and find cover for them during vacations and sick leave. A professional receptionist helps businesses look the part while keeping you constantly accessible to your clients.
2. Virtual Answering Services
Sunshine Communication Services, Inc., provide businesses with virtual answering services so that even when you can’t answer calls you can still connect with your clients.
3. Outsourced Answering Services
Outsourced answering services are the ideal solution for businesses with large call volumes, minimal staff, and for those attempting to grow and improve. Answering calls can often be an unwanted distraction from the essential work that actually creates revenue for your business.
4. Small Business Phone Services
Running a small business can be extremely stressful and demanding; often, due to a lack of resources, one person has to do the job of 10 people. Sunshine Communication Services, Inc. provides an affordable solution in the form of virtual office staff and call answering agents who answer calls 24 hours a day, every single day of the year. You benefit even when your business is closed; with our customized small business answering services you’re generating possible leads and indirectly “earning” money, after hours.
5. Bilingual Answering Services
It is important to ensure you can offer your clients the convenience of dealing in their own language. Sunshine Communication Services, Inc. offers clients the opportunity to have their telephones answered and customers assisted in both English and Spanish. Our bilingual answering service makes it possible for a business to be available 24 hours a day, 7 days a week.
6. After hours answering services
At Sunshine Communication Services, Inc., we pride ourselves on delivering the best possible 24-hour answering service without the added hassle of clients waiting for hours on end to be assisted.
Industries Served by Sunshine Communication Services, Inc. in Binghamton:
Professional Answering Services
- Attorneys have to deal with sensitive and often complex issues. Our agents are trained to deal with this information and setup appointments for you, deal with basic questions and contact you for emergencies.
- To avoid your clients freezing or overheating as you operate in the HVAC – Heating and Cooling Professionals can be available any time of day or night. We will take calls after hours and book your appointment for the next day or call for emergency
- No one wants to be stuck with a burst geyser or water pipe. Clients want to have Plumbers on the dial and our answering service facilitates this.
Medical Answering Services
- Medical Offices receive many different calls for assistance. Callers will always require someone to be on the other end of the line and we are available to do such.
- We also offer a Doctor’s Answering Service to ensure no calls are missed.
- Hospitals should focus on providing medical attention to patients and not on answering calls. When we answer your Hospice calls, you can concentrate on giving palliative care to your patients.
- Home Health Care medical answering service takes the pressure off the medical staff.
Property Answering Services
- In Property Management there are different needs which may arise and tenants need to be able to get in touch. Our answering services ensure you are constantly available.
- A missed call in the Real Estate industry can be the difference between a deal or no deal. You will not miss out on potential deals by using our answering services.
Other Answering Services
- We offer answering services to companies focused on emergency restoration of property.
- The Funeral Home Answering Service helps deal with clients calling in to inquire about your services or to finalise arrangements for their loved ones who have passed on.
About Sunshine Communication Services, Inc.
Sunshine Communication Services, Inc. has been at the forefront of the industry for over 40 years. We customise our packages as we do not believe in a ‘one-size-fits-all’ approach to business. Our agents are well trained and certified to ensure you receive the best service. We answer calls professionally and promptly so that our clients never miss a customer, or a potential customer.
Our value proposition to you includes the following:
- 24 hours a day / 7days a week /365 days a year service
- English and Spanish Agents
- HIPAA Certified agents
- 800# and local numbers in all areas
- Free email, text and fax message delivery
- Personalized solutions
- Custom account design
- Quality control monitoring
- Personalized IVR voice mail service
- Monthly Reports including all call detail
At Sunshine Communication Services, Inc. we answer calls professionally and promptly so that our clients never miss a call from an existing or a potential customer. Contact us for further information or a free quote.