Professional Business Telephone Answering Service Albany, NY

It comes as no surprise that Albany is a buzzing metropolis, especially as it is the capital of the New York state. The city of Albany is considered the economic and cultural heartbeat of New York and as such, it teems with businesses trying to get ahead in their various fields and industries. If you are one of the businesses trying to prosper in Albany, NY, you are going to have to operate frugally and pay attention to market trends.

One way in which many companies cut back on operating costs, is to limit the amount of staff members that they employ. In fact, some companies eliminate hiring completely by opting for professional business telephone answering services. At Sunshine Communication Services Inc., we offer this service – we gladly invite you to learn more about how we will save your business money, time, and frustration.

In a highly competitive market it’s vital to have that competitive edge. Providing unmatched service excellence is paramount to your success in this city. With the help of our team, you can cut back on costs while still enjoying the benefits of a full-time, dedicated receptionist at your disposal.

Below is a list of the telephone answering services that we offer businesses in Albany, NY:

1. Telephone Answering Services

With our 24-hour telephone answering service in Albany, NY, you can rest assured that your customers will be assisted in the language of their choice. Our agents speak both English and Spanish fluently. If you opt for our telephone answering services, this is what you will get:

    • Answering of all incoming calls
    • Voice-mail assisted answering
    • Setting of appointments with customers
    • Emergency dispatch of products
    • Lead generation.

How will you keep up to date with correspondence? It’s easy! We will send you all messages and required information regarding incoming calls via email, telephone, SMS or fax.

2. Virtual Telephone Receptionist

The biggest perk of hiring a virtual telephone receptionist service is that your customers (and you) will have access to a dedicated receptionist who knows all there is to know about your business and products. Our agents are so well versed that your customers won’t even know that they have reached an external service provider. They will also be impressed that they can contact you 24-hours a day! Our virtual receptionist service is perfect for both short- and long-term contracts.

3. Virtual Answering Services

Don’t neglect your customers or daily tasks by getting caught up manning your telephone. Let the team at Sunshine Communication Services Inc. assist you. Our virtual answering services in Albany, NY, are available 24-hours a day, thanks to our Spanish and English speaking virtual consultants. You will find that our agents are highly skilled, trained, and professional – just what your corporate image needs.

4. Outsourced Answering Services

Handling incoming phone calls, orders, and administrative duties can be a burden. Our outsourced answering services in Albany, NY, are designed to free up your time so you can focus on important business tasks while our telephone answering agents take care of the rest. All our agents are qualified professionals and will ensure that your customers are provided with access to information, assistance with bookings, and even help with placing orders. You will receive your own business telephone number as part of the package. Be available to your customers 24/7 with our business telephone answering services.

5. Small Business Phone Services in Albany, NY

Don’t allow business calls to disrupt your daily operations – this can so often be the case with small businesses or start-up businesses. If you are one person wearing many hats within your business you will need a helping hand, but this doesn’t mean that you need to hire expensive full-time employees. If you want to ensure that your business calls are answered every time and that your customers have instant access to the information that they require, our small business phone service  in Albany, NY, is just what you need. And it will cost you a lot less than hiring a dedicated receptionist. Why choose small business phone services? It’s available 24/7, agents are both English and Spanish speaking, and you’ll never miss a business call again.

6. After Hours Answering Services for Albany NY Businesses

If you’re finding it hard to deal with all your responsibilities during the work day and want to ensure that your customers aren’t limited to office hours, it’s probably time to consider an after-hours service. This may sound overwhelming, but it doesn’t have to be. Hiring our after-hours answering services in Albany, NY, will provide you with access to bilingual agents who can take care of all your calls, regardless of the time – day or night. Now your customers can get the information they need, leave important messages, place orders, and make appointments after hours.

Industries Served by Sunshine Communication Services, Inc.

At Sunshine Communication Inc., we provide services that are beneficial to many industries operating in Albany NY. Our packages are currently used by attorneys, emergency restoration teams, funeral service providers, home health care providers, hospice, hospitals, medical offices, property management companies, plumbers, real estate agencies and doctors.

Choose Sunshine Communications, Inc as Your Answering Service Provider in Albany NY

If you don’t want the growth and development of your business hindered, but you lack the resources to employ staff and are already spreading yourself thin, we’re here to help. Choose a professional business telephone answering service from Sunshine Communication Services Inc., and say good bye to the troubles of insufficient time and resources. For more information on our telephone answering services, contact us via email or telephone us today.

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Fill out our short contact form to get plans and pricing.

We’ll send you our plans and pricing information and then work with you to figure out which plan makes the most sense for your business needs. All of our plans are all-inclusive with no surprise fees or add-ons.

Get Pricing

Fill out our short contact form to start your free trial.

We’ll send you our plans and pricing information and then set you up with a free trial so you can see how our services work for your business. All of our plans are all-inclusive with no surprise fees or add-ons.

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