Professional Business Telephone Answering Services in Missouri
Missouri is a much-loved state found in the Mid-West region of the US:
The state is made up of 114 counties as well as the independent city, St Louis. The area offers a humid, continental climate and is a popular destination for tourists and travelers to visit. Archaeological investigations have uncovered that indigenous people have inhabited the state for more than 7 000 years before it became part of the USA. Missouri has a highly diversified economy and earns its wealth from various major industries including aerospace, publishing, food processing, transport equipment, beer, light manufacturing, and electrical equipment.
Thanks to the industry and many self-starters in Missouri, the unemployment is one of the lowest in the country, when compared to the other states it is at just 4.3%. If you own a business in the state of Missouri, you are contributing to this fantastic statistic. Undoubtedly, every small business owner wants to make such a contribution, but it’s not always possible, especially in the beginning phases. For a business to grow and expand to such a degree that it can start making a difference to the economy and unemployment, it must first become productive while cutting back on costs. Outsourcing various services instead of hiring full-time staff is often the first step for business owners when starting a new business.
At Sunshine Communication Services, Inc. we offer professional business telephone answering services aimed at helping small businesses and start-ups grow enough to contribute more. Take a closer look at what we offer.
At Sunshine Communication Services Inc, in Missouri, we offer the following business telephone answering services:
- 24-hour Telephone Answering Services – it is possible to be available to your customers 24-hours a day – when you acquire the help of our telephone answering team! With this service, you can expect our bilingual agents to help with taking orders, supplying customers with more information, sending out emergency dispatches, and booking appointments.
- Virtual Telephone Receptionist – if you want to have the peace of mind that a professional and helpful person is there for your customers while you can’t be, our virtual telephone receptionist service is just what you need. Forget about recorded telephone messages and voicemails. Customers respond better to live assistance and we can provide you with it 24-hours a day – in English and Spanish.
- Virtual Answering Services – worried that your Missouri corporation is going to lose out on business because of missed calls? Now you don’t have to be. Our virtual answering services will go a long way towards boosting your customer service levels by answering all calls 24/7/365.
- Outsourced Answering Services – sometimes handling all your incoming calls personally can be a difficult task, not to mention an expensive one if you must hire full-time staff to help. Reduce costs and boost customer service levels with our outsourced answering services.
- Small Business Phone Services – don’t spread yourself too thin. Get the help you need to run your business more efficiently without having to hire permanent staff. Our small business phone service will cover all your telephonic admin and receptionist needs, 24-hours a day and in English and Spanish. What more could your small business need?
- Bilingual Answering Services – give your customers the convenience of being assisted in their own language. Our bilingual service is provided by our professional, well-spoken agents in English and Spanish.
- After hours answering services – if you feel that your business success is being held back by its operating hours, it’s time to change that. Being available to answer questions, provide more information and record order inquiries after-hours is the perfect way to show your customers that you value them and to gain a competitive edge. With our after-hours answering service, your customers can reach a company representative at any time of the day or night.
Industries Served by Sunshine Communication Services, Inc. in Missouri
At Sunshine Communication Services, Inc., we provide professional business telephone answering services to many business types including the following:
- Emergency restoration
- Funeral services
- Home health care
- Property management
- Real estate
- Medical Offices
Why You Should Choose Sunshine Communication Services, Inc. for Your Business Answering Services in Missouri
Create a reputable company image by making sure that your customers never struggle to get through to you. Our telephone answering services in Missouri will ensure that you have your own dedicated number and that you can choose the type of service that would be best suited to you. All the information that you need after each busy day will be sent to you via email, SMS, fax or telephone.
Our value proposition to you includes the following:
- 24 hours a day / 7days a week / 365 days a year service
- English and Spanish Agents
- HIPAA Certified agents
- 800# and local numbers in all areas
- Free email, text and fax message delivery
- Personalized solutions
- Custom account design
- Quality control monitoring
- Personalized IVR voice mail service
- Monthly Reports including all call detail