Find Reputable Answering Services in Ann Arbor, MI

Ann Arbor (often called ‘A Squared’ because of its double A initials) is the 6th largest city in Michigan and the location of the University of Michigan – one of the USA’s most prominent research universities. Founded in 1824, and named for wives of the village’s founders, Ann Arbor’s economy, culture and lifestyle is strongly influenced by the university which employs around 30 000 workers.

The city has a reputation for having a thriving student community, which led to Ann Arbor being a focal point for political activism during the Vietnam war in the 1960’s and 1970’s.

Today, Ann Arbor is a hub of learning and innovation, with the university having attracted many diverse companies to the area thanks to its graduate system and research and development opportunities. Businesses in Ann Arbor, MI, that find themselves experiencing high call volumes might be tempted to use a recorded message to organize customer communication. Far more beneficial – managing phone calls while providing excellent one-on-one customer service – are business answering services in Ann Arbor, MI, from Sunshine Communication Services, Inc.

  • No recorded messages – so your customers receive personal attention.
  • Knowledgeable and friendly call center staff.
  • Filter calls to your business and choose how messages will be redirected to you.
  • Your own dedicated phone line for absolute professionalism.

Our superb services include:

1. Telephone Answering Services

Unanswered phone calls and delayed replies to messages are very damaging to a company’s reputation. Being consistent with communication is vital and our call center services ensure that you do just that – without detracting from your daily responsibilities.

2. Virtual Telephone Receptionist

When you hire our answering services in Ann Arbor, MI, you receive your own phone number and can include receptionist services in your customized plan. Our virtual telephone receptionist handles all the duties of an in-house employee (switchboard, messages, calendars, and appointments, etc.) without the expense of hiring extra staff.

3. Virtual Answering Services

At Sunshine Communication Services, Inc. we hire only the best staff and provide them with HIPAA accredited training. You can rest assured that when your clients speak to our agents they will receive friendly, knowledgeable service.

4. Outsourced Answering Services

If you don’t have the capacity to deal with high call volumes when you are busy, outsourcing your call answering is the perfect solution to ensure that your customers’ questions don’t go unattended. Our services free your time – allowing you and your staff to focus on your work.

5. Small Business Phone Services

Many small businesses find high call volumes unmanageable and simply don’t have enough staff to attend to the phone. When hiring extra admin staff is not feasible, our small business answering services are an affordable solution that gives you access to professional customer service without the high cost.

6. Bilingual Answering Services

Many small businesses find high call volumes unmanageable and simply don’t have enough staff to attend to the phone. When hiring extra admin staff is not feasible, our small business answering services are an affordable solution that gives you access to professional customer service without the high cost.

7. After hours answering services

You may have standard operating hours, but your customers may want to call at different times. Using our call center services, you can ensure that your clients can contact your business any time of the day or night.

Industries Served by Sunshine Communication Services, Inc. in Ann Arbor, MI:

Choose Sunshine Communication Services, Inc. for Business Answering Services in Ann Arbor, MI

If you’re looking for a professional solution to help you manage high call volumes to your business, look no further than Sunshine Communication Services, Inc. We offer a superior call answering service, with helpful, highly trained and HIPAA accredited call center agents who are available 24/7 to attend to your clients. Our services provide far more than simple answering services – you receive your own phone line, and we take messages, filter calls (urgent vs non-urgent), make appointments and can handle all customer questions with industry specific knowledge. We communicate with you, directing your calls and messages via your choice of email, telephone, text or fax.

If you want to find out more about our call answering services in Ann Arbor, MI, Contact us at Sunshine Communication Services, Inc. today.

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We’ll send you our plans and pricing information and then work with you to figure out which plan makes the most sense for your business needs. All of our plans are all-inclusive with no surprise fees or add-ons.

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We’ll send you our plans and pricing information and then set you up with a free trial so you can see how our services work for your business. All of our plans are all-inclusive with no surprise fees or add-ons.

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