Doctors answering services Las Vegas, NV
“Every city has its oddball quirks and its unique cast of characters that make it what it is. But Las Vegas, with its 15,000 miles of neon lights and 40 million annual visitors, is a beast like none other. Imagine every good (and bad) night you’ve ever had in Vegas and then remember: People live here. This is what life is like as a Las Vegas local.” This excerpt from an article written by Las Vegas local, Nicole Rupersburg, sums it up perfectly.
About Medical Answering Services
As a doctor, you are expected to be all things to all people – confidant, priest, advisor, parent. The last thing you want to add to your list of duties is answering a never-ending stream of incoming telephone calls. In today’s economic climate, however, the cost of hiring full-time employees quickly adds up – especially when you take into consideration that you need to budget for leave and medical care. Thankfully, answering services for doctors and home health care practitioners were devised for just that reason.
Many doctors rely on virtual answering services to make sure that their medical practices operate effortlessly. Phone calls must be correctly screened and answered in a professional, yet pleasant manner. Confidential details shared by your patients is protected by our HIPAA (Health Insurance Portability and Accountability Act) certified team and processes.
As part of your goal to provide a compassionate experience for your patients, it may be necessary for you to consider using a bilingual answering service for a stress-free way to communicate with your Spanish patients.
For doctors and other health professionals where 24/7 availability is part of the package, signing up for an after-hours answering service will ensure that those on call can get as much rest as possible while an agent answers after-hour incoming calls, screens, and redirects or notifies of genuine emergencies.
If you need assistance with more than just answering the telephone, but also managing your calendar – scheduling and confirming appointments, follow up calls and so on, then a virtual telephone receptionist is an ideal solution for you.
Servicing the Medical Industry
Why Choose Sunshine Communication Services, Inc.?
Sunshine Communication Services, Inc. has been answering incoming telephone calls for Las Vegas, Nevada doctors since 1974.
Our answering service value proposition:
- HIPAA certified agents and HIPAA compliant processes
- After hours service – appointments and emergency calls – 24 x 7 x 365 service
- Fully Bilingual agents – English and Spanish
- Local Number in your area
- Delivering of messages via Email, Text or Fax – you choose the method for your business
- Account customized based on your business and budget needs.
- QC (quality control) monitoring of calls
- Regularly scheduled telephone traffic and call detail reports