Answering Services in Miami
Sunshine Communication Services, Inc. is a dependable, resourceful and highly professional live phone answering service. We, being pioneers in this industry, understand your needs and provide you with highly trained agents capable of professional call screening, taking orders and providing live reception answering services.
Have a look at the services we offer
1. Answering Services
Our services are flexible and so we are able to incorporate your business needs into our packages seamlessly. Our qualified agents customize our service to meet your unique needs. We offer you cutting edge digital communication services that operate 24hrs every day.
2. Virtual Call Center
Vetting employees and training them is time consuming. Sunshine Communication Services, Inc. offers you a live call center which is fully furnished with world-class technology and outstanding personnel. We help you reduce the cost of building a physical call center but still offer you the same great quality.
3. Virtual Receptionist Service
Your business is our priority. We provide you with a service that handles outbound calls confirming your appointments return your calls and even take your messages for you. In addition, we transfer any calls that may need your attention without any hitches.
4. Virtual Office Phone Service
Our telephone representatives use sophisticated communication systems. Our structured network is well able to receive your texts and deliver your emails. We make sure no call ever goes unattended.
5. Small Business Answering Service
Our agents are trained to make your customers feel in touch with you. We handle your calls as you would like them handled if you did it yourself, regardless of how small your business may be.
6. Outsourced Answering Service
At Sunshine Communication Services, Inc., our agents will make outsourcing from us worth your while. We are able to screen your calls, take orders and have the skills to determine the suitable answers to your clients’ questions.
7. Customer Service Outsourcing
Our agents acknowledge the importance of your customers. When you want your clients to come back and even bring their friends, we should be at the top of your list. We offer friendly yet satisfactory service, always remaining gracious and level-headed to please your clients.
8. Telemarketing Services
Our agents are well qualified and trained to meet your marketing requirements. We give you the time to go about the core of your business while we take on the task of growing your clientele through direct marketing and branding.
9. Data Entry
We also offer professional data entry services. Your data is as important to us as it is to you, so we handle it confidentially and in a professional manner. Our data entry experts are highly experienced so you are assured of error-free work.
We are winners of the ATSI Award of Excellence and offer a wide array of services, including free message, email and fax delivery, Personalized IVR voice mail service, quality control and regular reports with all call details. Our HIPPA certified, bilingual (English/Spanish) agents will be with you every step of the way.