Medical answering service in Denver
In order to maintain good relationships with customers, it is vital to ensure that calls are answered promptly – this applies to any business:
This rings even truer in medical practices, where the clients are patients requiring medical advice and attention. Many doctors and their staff, however, struggle to keep up with ongoing phone calls that interrupt the day-to-day activities of running a medical practice. This is why a medical answering service in Denver is essential.
Give your patients the priority they deserve
A doctor’s most important job is to attend to the needs of his patients, providing quality health care. In addition, patients like to feel that they are a priority – especially if they are not well and are concerned about their health. Doctors and medical staff who are distracted by a constant influx of phone calls cannot give patients the attention they deserve – both those being treated, and those calling to make inquiries.
A medical answering service in Denver, that organizes incoming communication, is the ideal solution to ensure that doctors are able to focus on their most important task of treating their patients and making them feel at ease.
An affordable solution
Hiring additional staff to cope with your call volumes is an expense that could be better spent in other areas of your practice. A medical answering service such as Sunshine Communication Services, Inc. ensures that incoming calls and messages are handled appropriately and redirected back to you in an organized manner. Urgent calls are screened, conditions calling for emergency treatment are directed immediately and emergency dispatch vehicles sent out when necessary.
Our agents are trained to be discreet
At Sunshine Communication Services, Inc. we provide quality medical call answering services. Our US based call centers employ only the best customer service agents who are provided with ongoing training. We understand that confidentiality and discretion are vital when it comes to communicating with patients. Not only do our agents adhere to a strict code of conduct in this regard, they also handle all calls with friendliness, understanding, and patience.
We currently offer answering services to the following Medical Industries:
Partner with us for a professional and quality Medical Answering Service in Denver
Benefits of partnering with Sunshine Communication Services, Inc. are
- You will be able to cater to all your customer’s needs by being available 24 hours a day, 7 days a week and 365 days a year.
- Our processes are HIPAA compliant
- We have HIPAA certified agents
- Personalized solutions – we will custom design your account based on your requirements and budget
- We offer a bilingual service (English & Spanish).
- Recorded messages will be delivered to you via email, text, phone or fax – just let us know what you would prefer.
- A monthly traffic report including all call details will be scheduled and emailed to you.
For more information on arranging a professional medical answering service in Denver, contact Sunshine Communication Services, Inc. today.