Answering Services in Iowa City, IA
Situated along the Iowa River, Iowa City may be considered a university town (thanks to the recognition of the University of Iowa as one of the nation’s top public universities), but it was voted by Forbes as the second-best small metropolitan area for doing business in the United States.
About Answering Services
Good communication is an essential aspect of business success. From logistics to sales to change management, nothing is more valuable than how effectively your organization is perceived to communicate. As such an important facet of your business, you cannot afford to take chances. Choosing a reputable telephone answering service provider assures that your clients experience professional, friendly, and efficient communication with every phone interaction.
Virtual Answering Services
Sunshine Communication Services, Inc., ensures that you customers always enjoy professional attention, even if you do not have the in-house resources. Your business will run effortlessly without the stress, hassle, and expense of employing a full-time staff.
After Hours Answering Services
If the field you work in dictates being obtainable around-the-clock, using a 24/7 answering service is the answer to your sleep despairs. From HVAC specialists to hospices to property managers, we have night owls trained and equipped to answer and screen all your incoming midnight calls.
Bilingual Answering Services
Are you not achieving the desired outcomes you hope for when communicating with your Spanish customers? Utilizing call agents who are fluent in both English and Spanish overcomes the communication barriers which so often lead to misunderstandings.
Small Business Answering Services
Competing with “the big boys” can be tough on SME owners. While needing to focus on running and developing your business, you must answer incoming calls – politely. The only reason you have not hired a receptionist is the cost to your company when accounting for paid leave, medical care, and the consumables they use. To create a corporate image and guarantee a professional experience for your customers, an answering service is the solution for you.
Industries That Use Answering Services
We are honored to service the following types of organizations in Iowa City:
- Real estate agents
- Emergency restoration
- Funeral Home Directors
- Medical Offices
Why Choose Sunshine Communication Services Inc.?
Sunshine Communication Services, Inc., was established in 1974, giving us over 40 years of expertise in the field. We are all about communication and proud of our team of HIPAA Certified agents.
Our value proposition to you include:
- 24x7x365 service
- Bilingual agents
- HIPAA certified agents
- HIPAA certified processes
- Local number in your area
- Free message delivery via email, text or fax
- Solution designed based on your business needs and budget
- Quality control monitoring on calls
- Scheduled reports of the telephone traffic including all the call details
- and more….