Professional Medical Answering Services in San Diego
San Diego, located about 120 miles south of Los Angeles, is the 8th largest city in the United States. It’s location right on the border of Mexico and adjacent to the Mexican city of Tijuana – resulting in an urban metropolis that sprawls between 2 nations – also makes it the 2nd largest trans-border agglomeration between the USA and a bordering country.
Well known for its coastal lifestyle, San Diego has a natural deep-water harbor that has resulted in a longstanding association with the United States Navy, and much of the city’s economy is driven by defense and military activities. In recent years, however, San Diego has emerged as a hub for the healthcare and biotechnology industries.
If you’re running a medical practice or healthcare institution in San Diego, and are experiencing an influx of growth in your business, you’ve probably realized how difficult it is to keep up with phone calls when you’re busy. The medical industry is known to be fast-paced and energetic, with patients requiring constant attention – both in the consulting room and over the phone. If your practice is growing and you can’t keep up, consider excellent medical answering services in San Diego provided by Sunshine Communication Services, Inc. to help you manage your phone calls.
Our superb services include:
1. Telephone Answering Services
When you don’t have time to answer the phone, let us do it for you. Our call center agents are HIPAA certified and receive specialized training for the medical and healthcare industry, giving you peace of mind that they can handle any inquiries from your patients professionally and effectively.
2. Virtual Telephone Receptionist
Is your business growing, but not fast enough to warrant hiring extra staff? Sunshine Communication Services, Inc. offers virtual telephone receptionist services to handle all the things that an in-house receptionist would do – switchboard, appointments, calendars, messages, and more.
3. Virtual Answering Services
Excellent customer care comes from personal service and one-on-one conversations. Our professional medical answering services provide you with exceptional call-center agents allocated to your company. Our agents are friendly, helpful, professional and are trained in the knowledge and skills to handle any situation that may arise over the phone.
4. Outsourced Answering Services
When you choose medical answering services in San Diego from Sunshine Communication Services, Inc. you are provided with your own dedicated telephone line and agents. Our agents are provided with in-depth training specific to your industry and business.
5. Small Business Phone Services
Small medical practices often suffer the most when experiencing high call volumes, with healthcare staff often filling admin roles in addition to their normal hours. Free up your staff, and increase profitability with expertly managed telephone services.
6. Bilingual Answering Services
San Diego is a diverse population, where a vast number of your patients will have Spanish as a first language. Sunshine Communication Services, Inc. caters for this with call operators fluent in both Spanish or English.
7. After hours answering services
Unfortunately, medical emergencies don’t keep office hours; but our call center services are available 24 hours a day, all days of the year. Even if your patients simply want to make an inquiry, it is nice to know that with our services, they will be able to get in touch any time they need to.
As Sunshine Communication Services, Inc. we service the following medical industries in San Diego:
Choose Sunshine Communication Services, Inc. for Professional Medical Answering Services in San Diego
As a reputable US based company with an excellent track record, Sunshine Communication Services, Inc. can handle all of your medical call answering requirements. Our HIPAA trained call-center agents are helpful, professional and – of course – understand the need for confidentiality when discussing medical concerns. Our telephone answering solutions can be tailor-made to your unique needs, providing you with cost-effective solutions that give you peace of mind that your patients’ needs are being cared for.
If you want to find out more about our telephone answering services in San Diego, Contact us at Sunshine Communication Services, Inc. today.