Reputable Medical Answering Services in Los Angeles
The second largest city in the United States, and the most populous in California, Los Angeles is a cosmopolitan and bustling city on the west coast of the USA. Best known as the location of Hollywood and for its rich history of entertainment, arts, media, fashion and culture, the City of Angels boasts a diverse economy driven by many industries including science, sports, technology, education, medicine, and research.
With the healthcare and medical industries being so prominent in Los Angeles, many medical practices need professional medical answering services. The healthcare industry is fast-paced and demands high levels of confidentiality and excellent customer service, which can be provided by Sunshine Communication Services, Inc.Our medical answering services in Los Angeles are the perfect solution for busy medical practices:
- Customized call answering plans, including a dedicated phone line.
- HIPAA certified call center agents who provide a superb, friendly, and professional service.
- A reputable company where patient confidentiality is guaranteed.
- Cost effective customer service solutions that lower your operating costs.
Our superb services include:
1. Telephone Answering Services
When your customers are patients and their health is at stake, they expect a high level of customer service – more so than any other industry. Our trained call center staff will ensure that your patients are made to feel that their concerns are important and handle any questions with professionalism and confidentiality.
2. Virtual Telephone Receptionist
Our medical answering services free up your admin and nursing staff to carry out their in-office duties without worrying about a ringing phone. Whether your patients need to book an appointment, request medical records or inquire about their accounts, our friendly, dedicated agents can attend to their needs.
3. Virtual Answering Services
Nobody likes to hear a recorded message, especially when phoning their doctor. By using our customized medical answering services in Los Angeles, you can rest assured that your patients will receive personal attention from trained call center staff who will treat their questions and concerns with understanding and discretion.
4. Outsourced Answering Services
It’s just about impossible to maintain the day-to-day running of a medical practice and answer the phone, however, an outsourced medical answering service from Sunshine Communication Services, Inc. is the ideal, solution to manage your phone calls.
5. Small Business Phone Services
The health care industry is notoriously fast-paced and there may be times that the phone is ringing off the hook. For smaller medical practices, hiring additional staff to answer the phone may not be feasible. Our telephone answering services in Los Angeles is cost effective and frees up your nursing and admin staff to tend to their responsibilities in the practice.
6. Bilingual Answering Services
With the diverse population of Los Angeles, it is likely that you will have both English and Spanish speaking patients. We offer bilingual call answering services to make your patients feel more comfortable.
7. After hours answering services
As you well know, healthcare doesn’t keep regular office hours. Our medical answering services in Los Angeles include 24/7 call answering as well as emergency dispatch services.
Industries Served by Sunshine Communication Services, Inc. in Los Angeles:
- Emergency restoration
- Funeral services
- Home health care
- Property management
- Real estate
Choose Sunshine Communication Services, Inc. for Your Business Answering Services in Los Angeles
At Sunshine Communication Services, Inc. we offer tailor made medical answering services, including emergency dispatch services. Our HIPAA certified call center agents receive ongoing training to ensure that each call is treated with confidentiality, friendliness, and professionalism, providing excellent service that reduces your operating costs. All messages and correspondence are diverted to you according to your needs, via your choice of email, telephone, text or fax.
If you want to find out more about our medical answering services in Los Angeles, Contact us at Sunshine Communication Services, Inc. today.