Site Map
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About
Sunshine Communication is a 24 hour telephone answering service. We provide companies and individuals bilingual answering services, in English and Spanish, for their outsourcing needs that require a professional phone presence.
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Services
Whether you need order entry/reservations, peak time answering, order taking, or credit card processing all your calls will be answered professionally and courteously, ensuring all of the required information is captured from each caller.
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Demo
So that you will be completely confident in our abilities we provide you a chance to experience our services through the order processing or answering service demostrations.
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Contact us
To get more information on Sunshine Communication services call toll free, fax or submit an inquiry on our site.
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Privacy Policy
Sunshine Communication Services provides a privacy policy which explains our online information-collection practices and the choices you can make about the way your information is collected and used.
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Disclaimer
Sunshine Communication Services cannot be held accountable in the event of acts of nature or any unexpected incidents beyond our control. Whenever you visit our web site www.sunshine1.com, you automatically accept our terms and conditions.
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Tell a friend
If you were satisfied with any of the services we provided you, please refer us to your friends.
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Cities
Sunshine Communication Services is proud to operate across the United States providing answering services to many major cities.
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Answering Service
We provide companies and individuals bilingual answering services for their outsourcing needs that require a professional phone presence. From the way we answer the phone to the information we gather, all calls will be answered professionally and courteously.
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Order Processing
Order processing programs are designed to process all caller information taken by the call center agent, to fulfill the order. Order information is then sent to the fulfillment center for shipping.
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Web Order Taking
Your web site can be displayed directly to the TSR handling the call when your phone number is dialed to prevent your phones from caller overflow, allowing you to handle more traffic.
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Reservations
Our 24 hour live answering services will gather all caller information, time, date, payment information and other details customized to your needs. We also provide appointment setting, seminar reservation and appointment confirmation.
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Data Entry
Data Entry can be imported into Access, Excel, or other database programs for use as business reply cards, surveys, and customer databases.
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Dealer Locator
Find the dealer or store closest to you by using our dealer locator. With our dealer locator, marketing and demographic information can be gathered.
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Customer Service
Callers will be guided through first level customer support following a given script. We continually strive to improve the quality of our services with an on-going training program.
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Third Party Verification
Prevent fraud by bringing in a third party to verify and record the purchasers approval of a sale adding an important element of proof to electronic transactions.
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Fulfillment
Full product fulfillment outsource solutions. Secure and non secure warehouse and inventory storage space available.
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Credit Card Processing
With credit card processing, batch authorizations and settlements automatically transfer money into your account with generated reports emailed or faxed daily.
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