Utilizing the Professional Inbound software platform custom catalog order processing programs are developed to meet the needs of each client. The program is designed to process all caller information necessary, taken by the call center agent, to fulfill the order. A robust catalog module (shopping cart) has no limit to the number of catalogs or product ID's. Preprogrammed cross sells to complimentary products and upsells to higher price items maximize the call to increase sales. Shipping tables and formulas are built to meet all shipping methods. Tax and Zip code tables, updated on a regular basis are integrated into each application. Order information is then sent to the fulfillment center for shipping.
Extensive experience in the following applications:
- Brochure Fulfillment
- Vitamin and Herbal Products
- Pre Paid Phone Card Customer Service
- Gift Catalogs
- Seminar Registration
- Employee Pre Screening
- Credit Pre Screening
- Video Sales
- Lead Generation
- Surveys
CLICK HERE for a demonstration of the order processing procedure.
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