Plumber Answering Service

Why plumbers need an answering service

There’s only one thing worse than being rudely awoken in the middle of the night by a burst pipe, or an exploded geyser, and that’s having no one to call because your plumber’s phone is switched off.

Don’t be that plumber. Sunshine Communication Services, Inc. can help you always be available to your clients through our superior 24-hour, 365 days-a-year plumber answering service.

Prioritise customer service

You may be the best plumber around, but if your clients can’t contact you when they need to, your skills don’t mean a thing. Many factors contribute to a successful plumbing business but the most important one is customer service, especially since plumbing problems are more often than not an “emergency.” The challenge facing plumbers, especially one-man shows, is that you can only do one thing at a time; it’s impossible, and unprofessional, to answer the phone while on the job, yet communicating with clients and potential clients is the only way to ensure customer satisfaction, and grow your business. That’s where Sunshine Communication Services comes in; our trained call center agents answer your calls when you can’t, ensuring you never miss a client.

What we offer
  • Speech recognition software
  • Live call answering
  • One-on-one service
  • Voicemail-assisted answering
  • Appointment setting
  • Emergency dispatch
  • Lead generation
  • Free fax and email delivery
  • US-based representatives
  • Digital recording of all calls

Whatever your needs, together we customize a plan to suit your plumbing business that will save you money you would have spent on full-time reception staff and ultimately increase your profits.

To make things even more convenient, we now offer a pay-online option. You can pay your entire bill online anytime and anywhere. Enjoy the convenience of online bill pay with Sunshine Communication Services’ simple process.

Sunshine Communication Services has been in the business of supplying the best professional answering service since 1975. We know an answering service is only as good as its front line and our well trained customer service representatives are subsequently the best in the business. We ensure our communication specialists enhance your company’s reputation and always meet your customers’ expectations.

Plumber answering service

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