The only way to find the right fax service is to compare before buying. Even though you may already have in mind who you are going to go with, doing a little research on the best deal per month always gives you a peace of mind.
There are many types of fax services, for example, net fax services are a very popular way to go. Some of the features that are popular are no need for a secondary phone line, no busy signals, no fax machine that requires desk space, and no shopping at Walgreen's for toner at midnight.
In addition, the best fax service will also have the facility to send and receive from anywhere where there is a web connection. All of the major
fax services have pluses when it comes to service.
Another idea is to also check out what the rest of the office is doing. What does the individual at work next to you use? How good is their
fax service in their opinion?
How reasonable is the fax service priced?
You may chose a fax service that has a great plan for 1,000 pages per month, but you may be using 13,000 pages a month. Make sure you know how much paper you use and how much you need.
Some of the services have a combined total for the pages inbound and outbound while others split that total by send and receive and monitor each separately.
Also look at how much additional pages cost. In the example above, you would be better off with a company that offered a more acceptable price for 10,000 pages and then pay the per page from there. Additional pages run anywhere from $1.50 to $.10 per page.
Make sure to total up what each of the monthly charges are and then glance at the total to make your decision. Remember that a lot of little charges can add up quickly.
There are other questions to ask as well. How does one send faxes from your new fax service? Can you send one directly from your e-mail application, or do you need to download an application?
Does the fax service have online storage, and how much storage are they giving you?
How good is the fax service support?
Will they go the extra mile to be sure you are taken care of? How many times each year will you need to call them? Once? Twice? Perhaps three times? Reading a few reviews can help save you potential headaches. |
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