In today’s world the advantages of using a live answering service are more important than ever as customers are becoming increasingly frustrated with automated answering machine options. Time is valuable, and being stuck listening to recorded menus with endless options, only to be left with no choice but to leave a message, while all you want to do is talk to a “real” person, is a discouraging experience that can lead to the loss of customers and revenue.
A successful business is a busy business. Sales meetings, client conferences and lengthy phone calls can take up a lot of your time. The advantages of using a live answering service include never missing an important call while you are occupied with other aspects of your business. Our staff ensures that all calls are answered promptly and professionally, and our staff will forward calls or take detailed and precise messages as needed. Our staff is an extension of your office, and your calls are of utmost importance to us. You will feel secure in knowing that vital phone calls will not be missed.
Sunshine Communication Services offers that personal touch that is lacking in many businesses today. By providing 24/7 live telephone answering service, your customers will know that they matter to you. Today’s world doesn’t run on a 9-5 schedule, and your business shouldn’t have to either. No matter what time of day, your clients and potential customers will be able to talk to a live person, and be secure in the knowledge that their needs are important to you.
We provide a professional and courteous first impression to your clients. Having to leave a message can cause a potential client to look elsewhere in today’s highly competitive market. Customers need to know that they are important to you; and being greeted by a live, friendly voice is a sure way to let them know their business is valuable to you. Your company will be professionally represented, and you never have to worry that your messages will be lost. This gives clients faith in your business that you just can’t get from voicemail services.
Utilizing Sunshine Communication Services for your live answering service needs is an economical solution to your staffing needs. Many businesses have been forced to cut staff due to today’s economic climate. This puts added strain on the remaining employees who have to take on extra work responsibilities. Using a reliable live answering system gives you an alternative to wasting valuable employee resources on answering telephones, or hiring an additional person to take calls. You also save on training costs since your calls will be answered by a knowledgeable and proficient staff, leaving your employees free to focus on your other essential business needs.
The Advantages of Using a Live Answering Service are:
-Live, personalized communication 24/7 for clients and potential customers
-Never miss an important call
-Make an unforgettable first impression
-Economical and affordable