Answering Services in Dallas

If you run a business in Dallas you will concur that managing your phone calls is tricky. At Sunshine Communication Services, Inc., we handle all your phone answering needs to allow you to concentrate on your core business. Some of the customizable services our highly trained agents offer include:

1. Telephone Answering Services

Our professionally trained representatives handle all types of phone calls in your company’s name. They carry all tasks from scheduling appointments, handling day to day queries and dispatching messages as required.

2. Call Center Services

We have the most advanced call center in Dallas. Our representatives work from here to handle all your live phone answering needs and other office tasks, such as data entry.

3. Virtual Telephone Receptionist

At Sunshine Communication Services, Inc., we offer you a dedicated virtual telephone receptionist who can handle all your office queries. These professionals are trained to handle any type of queries and transfer any calls if need arises.

4. Live Answering Service

This customized service is aimed at ensuring your business is available 24/7. We offer round-the-clock live answering services 365 days of the year. At no time will a call to your business go unattended.

5. Small Business Answering Service

Whatever type of business you are running in Dallas we are able to personalize our phone answering services to suit it. From healthcare to legal services we have the capacity to handle your calls and thus improve your brand’s image.

6. Outsourced Contact Center

We appreciate the cost of setting up a call center in Dallas is prohibitive. This is the main reason we recommend you to outsource your contact center needs to us. We have state-of-the-art equipment and the right personnel to handle all your office needs from appointment scheduling, message delivery, advanced call forwarding to data entry.

7. Customer Service Outsourcing

If you are wondering how you can get a competitive edge in the city you need to talk to us today. We can handle all your customer service needs and offer timely solutions to their problems. This will earn your brand loyalty and improve your ratings.

8. Telemarketing Services

Our outbound telemarketing services enable you to leave a better impression on the target market. We help you generate more leads, perform market surveys, schedule appointments and carry out customer outreach programs to retain their contacts.

9. Data Entry

Are you overwhelmed by the amount of data you have to handle in your business? Well, you are in luck because we have the right hardware and software to help you maintain your data in the best format.

At Sunshine Communication Services, Inc., we only employ the best HIPPA certified agents who offer bilingual services in English and Spanish. Our efforts have seen us win the prestigious ATSI Award of Excellence. We are available 24/7 and we offer extras including free message delivery, email, text and fax.

We keep you updated through scheduled telephone traffic reports containing all details. Get in touch today and let us help you propel your business to new heights with our custom live answering services.