Answering services in Tennessee

As the 36th largest yet 17th most populous of the USA’s 50 states, Tennessee is in the Southeastern region of the country and boasts a varied geography that includes the Appalachian Mountains in the east and the Mississippi River as the Western border.

Although Tennessee has a largely agricultural economy, it is well known for its role in the development of many genres of popular music such as rock and roll, blues and country. In addition, Tennessee’s major cities of Memphis, Knoxville, Nashville and Chattanooga are also home to the headquarters of many large corporations in the auto manufacturing, chemical, financial, and medical industries.

With such a diverse (and growing) economy, it is no wonder that many businesses in Tennessee are experiencing growth that is reflected in high call volumes. However, the downside of economic growth – especially small businesses or companies in the service industry – is that it can be difficult to keep customers happy when the phone is ringing off the hook. To address this problem, Sunshine Communication Services, Inc. provides call answering services in Tennessee – ensuring that calls to your business are handled professionally and effectively when you’re too busy to answer the phone.

A reliable USA-based answering service

Sunshine Communication Services, Inc. is a USA-based company that offers a range of call answering services, including bilingual bilingual answering services (English and Spanish), tailored to a variety of industries. First impressions count and many customers will judge your business by the treatment that they receive over the phone. Telephone answering services are the ideal solution that ensures phone calls are answered promptly and professionally, and that customers receive the treatment they expect while freeing you up to focus on running your business.

Virtual answering services

The expense of hiring additional staff to answer calls and deal with customers over the phone is not feasible for many companies. A virtual call answering service is far more cost-effective. Our answering service plans can even include a virtual telephone receptionist as a ‘front of house’ to manage the switchboard, manage calendars, schedule appointments and send reminders in addition to answering the phone.

Cost-effective for small businesses

Small business phone services provided by Sunshine Communication Services, Inc. are an excellent, money-saving solution for start-ups and small businesses. Because our plans can be tailor made, you only pay for the services you need and use. In addition, our answering service means that you present a professional and legitimate image that builds trust with your customers.

On the line 24/7

Sunshine Communication Services, Inc. also offers after hours answering services to ensure that you never miss a call – even those made outside of normal operating hours – which is vital for customer service, to grow customer trust and generate leads.

Call answering for various industries

Our call center consultants are highly trained and have excellent industry-specific knowledge, and you can rest assured that they will be able to handle customer queries and other communication with professionalism and confidentiality. The industries and professionals that we service include attorneys, emergency restoration, funeral services, home health care, hospice, hospitals, property management, plumbers, medical offices, real estate and doctors.

Why choose Sunshine Communication Services, Inc.

As a USA based company, Sunshine Communication Services, Inc. is able to provide exceptional telephone communication services with no cultural or language barriers. It is a cost-effective solution that can be tailored to your business needs, enabling you to have the peace of mind that your customer calls are handled effectively, allowing you to focus on productivity and your daily responsibilities.

Our value proposition to you includes the following:

• 24 hours a day / 7days a week / 365 days a year service
• English and Spanish Agents
• HIPAA Certified agents
• 800# and local numbers in all areas
• Free email, text and fax message delivery
• Personalized solutions
• Custom account design
• Quality control monitoring
• Personalized IVR voice mail service
• Monthly Reports including all call detail

For more information on answering services in Tennessee, contact Sunshine Communication Services, Inc. today.