Being able to offer superb customer service is vital, especially when business is becoming more and more competitive by the day. Often, your ability to respond quickly as a business owner is the only thing standing between you and potential clients.
But what if you’re simply too busy to handle the volume of calls? This is when outsourcing your answering services in Oklahoma City to a professional telecommunications company such as Sunshine Communication Services, Inc. is essential.
First impressions count
The initial phone call is your never to be repeated chance to make a good impression with potential customers, and how quickly this is handled is very important. Many people will equate a slow response or failure to return messages as a sign of poor customer service. Begin your client relationships on the right footing by choosing Sunshine Communication Services, Inc. to handle your answering services in Oklahoma City.
Customized communication
At Sunshine Communication Services, Inc. we understand that an answering service is about far more than picking up the phone. Our affordable telecommunication plans can be individually customized to ensure that our call center agents have all the relevant information on your company, enabling them to confidently handle any queries. Our 24 hour services are extensive and include peak time answering, voicemail-assisted answering and led generation to name a few.
Our agents are the best in the industry
At Sunshine Communications Services, Inc. we pride ourselves in our own customer service, hiring only the best call center agents. Our agents receive ongoing training to maintain a consistently friendly and professional telephone manner and provide them with the know-how to handle any situation, however delicate, that may arise. We employ both English- and Spanish-speaking agents, and are based in the USA to ensure no cultural or language barriers.
For more information on professional answering services in Oklahoma City, contact Sunshine Communication Services, Inc. today.
