Superb Medical Answering Services in Cincinnati

Located on the Ohio River, on the border of Kentucky, Cincinnati is the third largest city in Ohio and the 65th largest in the USA. As the first city founded after the American Revolution, Cincinnati is often thought of as the first truly ‘American’ city, and for many years after it was first settled was the largest inland city and an industrial boomtown.

Home of the country’s oldest major league baseball team (the Cincinnati Reds) and some wonderfully extravagant 19th-century architecture, Cincinnati has been surpassed in size and influence by other Midwest and western USA cities such as Chicago and Los Angeles. It still, however, boasts a rich cultural heritage strongly influenced by a history of German and Irish immigrants and has a diverse corporate economy.

If you are involved in the healthcare industry in Cincinnati, you’re aware of how important it is to balance your daily influx of phone calls with taking care of your patients. In fact, maintaining great communication is a part of looking after your patients, however, it’s not that simple to keep up with phone calls when you’re busy. Fortunately, Sunshine Communication Services, Inc. offer excellent medical answering services in Cincinnati to help you manage phone calls to your medical practice… and ensure that you can provide your patients with superior customer service.

Our superb services include:

1. Telephone Answering Services

As a medical professional, your reputation is based partly on your healthcare skills, and partly on your ‘bedside manner’. Patients like to feel that you care for their wellbeing. Unfortunately, missing calls or not being available sends a negative message. Our professional telephone answering services ensure that you never miss another call.

2. Virtual Telephone Receptionist

This great service gives you all the benefits of an in-house receptionist – a friendly voice at the end of the line, basic admin tasks such as appointment making and managing calendars, and switchboard management – without the expense of hiring additional staff.

3. Virtual Answering Services

Say goodbye to recorded messages forever. Your patients will feel better-taken care of through one-on-one conversations with our call operators who are available 24/7 to answer calls to your practice. Equipped with HIPAA certified training, our agents are knowledgeable, discreet and helpful.

4. Outsourced Answering Services

Outsource your medical call answering needs to a reputable company that trains its staff to precisely meet the needs of your industry. Our call answering plans are far more cost-effective than hiring in-house staff and can be completely customized.

5. Small Business Phone Services

A medical answering service from Sunshine Communication Services, Inc. is especially ideal for small medical practices, where the added expense of extra staff is too high. It’s a great way to take care of your patients’ needs and presenting a professional image while lowering your operating costs.

6. Bilingual Answering Services

Both English and Spanish are spoken across the USA. For this reason, we provide bilingual answering services, ensuring that your patients never feel confused or uncomfortable trying to communicate in a language that is not their mother tongue.

7. After hours answering services

As a healthcare professional, there’s always a good chance that you will receive calls from patients after hours. From basic inquiries through to emergency dispatch, our call-center operators can handle it all with finesse, filtering urgent and non-urgent calls through the correct channels.

Industries Served by Sunshine Communication Services, Inc. in Los Angeles:

Choose Sunshine Communication Services, Inc. for Your Medical Answering Services in Cincinnati

There are many reasons to choose Sunshine Communication Services, Inc. for your medical call answering requirements:

Your own unique phone number, with dedicated call center agents trained specifically for your business.
The best call operators in the customer service industry who are HIPAA certified and treat every phone call with confidentiality, understanding and friendliness.
A cost-effective way to provide excellent customer service for your patients without hiring extra admin staff.
Frees up time spent answering the phone, to increase the day to day productivity of you and your staff.

If you want to find out more about our telephone answering services in Cincinnati, Contact us at Sunshine Communication Services, Inc. today.