Answering Services in Greensboro, NC

Greensboro, NC, is listed by livability.com as one of the top 100 best places to live. They called it “an ideal place for settling down”. With such a welcoming and positive energy, it is no wonder that businesses within this fine city strive to keep communication channels open. This is easily achieved with an answering service.

Choose our Answering Services in Greensboro, NC and ensure that:

Two interior designers and decorators in Greensboro, NC – both realize the importance of first class customer service in such a competitive industry:

Bethany has a large staff housed in expensive retail space to keep her in contact with her customers. Despite this some calls still fall through the cracks during busy periods. Bethany is totally stressed.
Brenda, on the other hand, has a small shop. Her virtual telephone receptionist is an economical and effective way to portray a professional image, schedule her appointments, and even send reminders to her customers. Without having to pay unnecessary overtime or be chained to her phone 24/7, Brenda uses an after-hours answering service to assist and direct any calls, be it during or after office hours. Because her business is focused on superior customer experiences, Brenda also uses a bilingual answering service to handle calls in both English and Spanish. Brenda can concentrate on keeping her clients happy, without the stress of expensive and superfluous overheads.

Our superb services include:

1. Telephone Answering Services

When it comes to the wellbeing of your patients, a recorded voice message just doesn’t cut it. Our medical call answering services ensure that your patients received customized, one-on-one attention every time they call.

2. Virtual Telephone Receptionist

In a medical practice, nursing staff often find their time taken up by administrative responsibilities such as answering the phone. A virtual telephone receptionist frees you and your staff to spend more time devoted to patients.

3. Virtual Answering Services

Whether your patients are calling to inquire about appointments, medical records, accounts or even in an emergency… our knowledgeable and friendly call center agents can filter and direct inquiries as necessary.

4. Outsourced Answering Services

When you choose medical answering services through Sunshine Communications Services, Inc. you receive your own phone line and call center agents trained specifically to handle calls to your business. You’ll ensure that your patients are well looked after, and give yourself more time to dedicate to patients.

5. Small Business Phone Services

Telephone answering services in Harrisburg, PA are the perfect solution for small practices. You’ll save on costs of hiring administrative staff while ensuring that your patients’ questions are handled promptly with discretion.

6. Bilingual Answering Services

In the medical industry, it is especially important to make sure patients feel at ease. With call center operators, available to speak in both English and Spanish, you don’t have to worry about patients feeling uncomfortable because of language barriers.

7. After hours answering services

Our tailor-made call answering solutions ensure that all inquiries and communication are directed through the right channels, and are available 24-hours a day. Urgent calls are directed as such, and we even offer an emergency dispatch service.

Industries Served by Sunshine Communication Services, Inc. in Greensboro, NC:

Choose Sunshine Communication Services, Inc. for Answering Services in Greensboro, NC

Since 1974, Sunshine Communication Services, Inc. have been offering a sunny “hello” on behalf of American businesses. As a fully licensed and HIPAA compliant answering service, we can provide customized solutions to suit your Greensboro, NC business.

For more information on how we can help you, please contact us today.